Tuesday, November 25, 2008

I am not the technical support guy!!

Hello again, it has been a while since i wrote here, but i had good reasons, which i will unveil later. for now i have another complaint of mine that i would like to mention.

Listen, I am not the technical support for umniah, orange, sama, zain, batelco, or cyberia. please understand that when I got my bachelor's degree in computer engineering, it didn't mean that i know that you add an extra character to your username when connecting the ADSL modem the first time. Or that you forgot to connect the Ethernet cable again!

I am also not the guy who formatted your PC the last time, neither the guy who installs games to your PC. I also have no intention to backup your data, re-organize your files, or to clean your PC from viruses (Which only you, god and several hundreds of people knows why they got into your PC ;))

I have no magical tool to keep your little brother from playing on your PC, because you refuse to use a password (Which in most cases, is because your father demands that you don't add one, because your little brother was crying all day that he has a science paper to write! or you used your mobile number as a password a 3 year old hacker - your brother - knows how to crack it!!).

I also don't memorize the windows that appears when you do something wrong, don't ever say "it shows another window, what to click!", i think that i have the right to know what is the error, and what options are provided, and in most cases i have to use a translator to translate you Engrish to English, so that i know what the hell you are talking about.

I admit that i studied something about computer, but i am not a sales person, why you ask me about the prices of the RAMs, HDDs, DVDs, Video Cards, and PCs. We both know that I work in a different field, as most people i know say that i write symbols to get things on the screen, which is right, but i don't have a store or work at a company that sells any hardware.

I am also not a hacker, don't call me to ask for modding your PS2 to play pirated games, and your only excuse that i studied 'Computer'!!

Finally, please note that, I apologize for throwing all that in your face, but i had to, because it seems that i must sue the Internet companies for the lack of support, and not giving the users the basics of connecting to the Internet. I waste about an hour or so everyday just answering calls that is only the source of laughing to my work mates!!

Order restored!

3 comments:

Abusaad said...

way to go Bro! speak for us all.

sharawi said...

meen yalle mjanenak abo 5aleeel?

Abeer said...

LOL xD
That reminds me of my mom! she still calls my brother who made this mistake and studies computer science 12 years ago (and now a manager of a regional internet services company) she calls him to Dubai in the middle of the day to ask him how to switch the language on facebook.. or how this specific application works!!! :P
All I'm saying.. you're in a good situation buddy.. hang in there :D